The platform

Every module your property needs.

ResOne is modular by design. Enable only what your property needs — every module connects to one central platform.

Tenant Management

Every resident. Fully managed.

From application to move-out, ResOne manages the complete tenant lifecycle in one place. No spreadsheets. No disconnected systems.

Digital applications and lease signing
Automated onboarding and welcome flow
Tenant portal with balance and request access
Lease renewal tracking and notifications
Move-in and move-out management
Tenant communication history
Learn more about Tenants
TM
Thabo Mokoena
Room 204
Active
LD
Lerato Dlamini
Room 118
Active
SK
Sipho Khumalo
Room 302
Overdue
TM
Thabo Mokoena
Room 204 · Block A
Lease start
1 Feb 2026
Lease end
30 Nov 2026
Monthly rent
R 6,500
Balance
R 0.00
Finance

Full financial visibility. Zero guesswork.

Track rent, record payments, manage deposits, and generate reports. ResOne gives you real-time financial clarity across every unit.

Automated rent roll and payment tracking
Real-time outstanding balance visibility
Payment recording and receipt generation
Deposit management and refund tracking
Monthly financial reporting and exports
Overdue rent alerts and escalation workflows
Learn more about Finance
Monthly Revenue
R 487k
Collected
94%
Outstanding
R 28k
Occupancy
94%
Collection rate · Last 6 months
Dec
Jan
Feb
Mar
Apr
May
Maintenance

Log it. Assign it. Close it.

Every maintenance request is tracked from submission to resolution. Residents submit via RIA or the portal. Staff get assigned. You get visibility.

Resident maintenance submission via RIA or portal
Priority classification — High / Medium / Low
Staff and contractor assignment
Status tracking: Open → In Progress → Resolved
Photo attachment and note logging
Resolution time tracking and reporting
Learn more about Maintenance
Open
MT-2041
Tap leak — Room 204
High
MT-2040
WiFi reset — Room 118
Low
In Progress
MT-2039
Geyser — Room 302
High
MT-2038
Door lock — Block B
Medium
Resolved
MT-2037
Lift fixed — Block A
High
MT-2036
Bulb replaced — 121
Low
Communications

Reach every resident. Instantly.

Send notices, updates, and alerts to all residents or specific groups. Every communication is logged, tracked, and confirmed.

Bulk notices to all residents or specific blocks
Maintenance alerts and update notifications
Delivery and open-rate tracking
Scheduled announcements
Emergency broadcast capability
Full communication history per tenant
Learn more about Communications
New Notice
To:
All Residents (47)
Subject:
Water outage — 15 May 08:00–12:00
Message:
Dear residents, please note that municipal water will be off on Wednesday 15 May from 08:00 to 12:00 for scheduled maintenance. Please store water in advance.
EditorPreview
Estimated reach: 47 residents
Services

Laundry, bookings, and more. All in one.

Give residents access to property services through the tenant portal. Laundry status, facility bookings, and service requests — all managed automatically.

Live laundry machine availability tracking
Facility booking — study rooms, sports facilities
Service request logging and tracking
Automated availability responses via RIA
Booking confirmation and reminders
Usage analytics per facility
Learn more about Services
Laundry Room 2
2 of 4 machines available
Study Room A
Available now
Open
Sports Hall
Booked until 16:00
In use
Visitor Parking
3 bays available
Available
RIA — Resident Intelligent Assistant

Your AI that never clocks out.

RIA handles resident queries automatically, 24 hours a day. Balance enquiries, maintenance requests, laundry status, facility bookings — answered instantly without staff involvement.

Handles 80%+ of resident queries automatically
Responds in under 3 seconds, 24/7
Learns from admin corrections over time
Logs maintenance tickets automatically
Checks live laundry and facility availability
Escalates to humans when needed
Learn more about RIA
R
RIA
● Online
What's my balance?
Your balance is R0.00. Next rent of R6,500 due 1 June.
Retrieved from Finance